FAQs

How do I delete my Chirp account?

Unfortunately, at this time, Chirp does not offer the ability for you to delete your own Chirp account. Since we understand that it is an important functionality to have, it is on the roadmap to be built and release soon. 

However, our developers can delete Chirp accounts on the backend. If you wish for yours to be deleted before we release the self-serve feature, please request via our Support team at support@chirp.me. 

Why are my new social media posts not appearing on my Chirp page?

The sync between your Chirp page and your social account(s) occurs once per day. Once the next sync happens, the new content will appear.

The Chirp team is creating a plan to increase this cadence, though!

Why are deleted social media posts still showing on my Chirp page?

The sync between your Chirp page and your social account(s) occurs once per day. Once the next sync happens, the deleted content will disappear.

Can I have more than one Chirp page?

Yes, you can have multiple Chirp pages within your Chirp account. To add additional Chirp pages, click on the 'Create New' button from the 'Pages' section and follow the same process to build your page as you did with your original page. 

Can I change the URL of my Chirp page?

Yes! While on the 'Pages' section, locate the "pencil and paper" icon next to your existing Chirp URL. Click on the icon and enter in the new URL. Once done, click 'Save'.

If the URL is already in use, the new URL will not save. Please enter a new URL or use what you already have in place. Once a unique URL is found, it can be saved.

Why was my ad monetization disabled?

If your account has its monetization disabled, your page does not meet the requirements. To learn more about Chirp's monetization requirements, please click here. 

What happens to my account if I do not add my banking details?

You can still earn revenue. However, banking details are required for payout so any revenue generated will be held until the details are added.  

Why can't I connect my Instagram account?

Confirm that your Instagram account is a business or professional account before connecting. This is a requirement to connect your Instagram account to your Chirp account. 

If you still experience issues connecting your Instagram account after confirming it's a business/professional account, please email support@chirp.me.

When will I get my first payout? 

If your banking details are connected, you can expect to receive your first payout once your Chirp page has generated a minimum of $100 in revenue. To view data around traffic to your page and revenue generated, please look at the 'Dashboard' section while logged in. 

The more traffic your Chirp page see and the more your followers interact with the ads on the page, the more revenue you likely will generate.